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RETURNS & EXCHANGES

IN ACCORDANCE WITH DANISH LEGISLATION AN ITEM CAN BE RETURNED WITHIN 14 DAYS OF RECEIPT. THE ITEM RETURNED MUST BE UNUSED AND IN THE ORIGINAL CONDITION, WHICH INCLUDES ORIGINAL PACKAGING & TAGS ATTACHED.

THE CUSTOMER IS RESPONSIBLE FOR SHIPPING THE ITEM BACK TO US AND FOR THE RETURN EXPENSES. 
 

PLEASE INFORM US BY E-MAIL TO HAVE THE RETURN INFORMATIONS HERE.
ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM.

WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.

IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN A CERTAIN AMOUNT OF DAYS.
 

EXCEPTIONS / NON MONEY REFUNDABLE ITEMS:
UNFORTUNATELY WE DO NOT PROVIDE A MONEY REFUND ON GIFT CARDS. IN THIS CASE WE DO PROVIDE FREE PRODUCT EXCHANGE OR A GIFT CARD IF RETURNED WITHIN 14 DAYS AFTER THE PURCHASE.

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